Contact Us
Delta Dental of North Carolina wants to ensure you receive the best possible customer service. If you have any questions or comments, please feel free to contact us by phone or mail.
Individual policy customer service:
Monday–Friday from 8 a.m. to 6 p.m.
Automated system is available 24/7.
800-971-4108
Medicare Advantage member customer service:
Monday-Friday from 8 a.m. – 8 p.m. Automated system is available 24/7.
855-253-4721 (TTY users call 711)
General customer service:
Monday through Friday, 8:30 a.m. to 8 p.m. Automated system is available 24/7.
800-662-8856 (TTY users call 711)
Toolkit Support and Fraud Hotline:
For Dental Office Toolkit, Benefit Manager Toolkit and Producer Toolkit:
866-356-0301
For Member Portal for individual and group member support:
800-971-4108
Anti-fraud hotline:
800-524-0147
Group sales inquiries:
800-587-9514, option 4
Group agent licensing inquiries:
800-587-9514, option 6
Need an address?
Corporate headquarters:
Delta Dental of North Carolina
3737 Glenwood Avenue
Suite 320
Raleigh, NC 27612
Charlotte office:
Delta Dental of North Carolina
1515 Mockingbird Lane
Suite 7138
Charlotte, NC 28209
Claims mailing address:
Delta Dental
PO Box 9085
Farmington Hills, MI 48333-9085
Mailing address for written inquiries:
Delta Dental
PO Box 9089
Farmington Hills, MI 48333-9089