Contact Us
Delta Dental of North Carolina wants to ensure you receive the best possible customer service. If you have any questions or comments, please feel free to contact us by phone or mail.
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MySmileCoverage.com I purchased my individual or family dental policy on mysmilecoverage.com and have questions - who do I call? |
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| Monday - Friday 8 a.m. to 6 p.m. | Automated system is available 24/7 |
| 800-971-4108 | |
| General Customer Service | |
| Monday through Friday 8:30 a.m. to 8 p.m. | Automated system is available 24/7 |
| 800-662-8856 (TTY users call 711) | |
| Member portal and individual and group member support | |
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800-971-4108
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Claims mailing address
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Delta Dental
PO Box 9085
Farmington Hills, MI 48333-9085
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| Toolkit support and fraud hotline | 866-356-0301 |
| dental office toolkit, benefit manager toolkit, and producer toolkit | |
| Anti-fraud hotline | 800-524-0147 |
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Claims mailing address for written inquiries
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Delta Dental
PO Box 9089
Farmington Hills, MI 48333-9089
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HealthCare.gov I purchased my individual or family dental policy on healthcare.gov and have questions - who do I call? |
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| purchase, billing, eligibility, termination | 888-899-3734 |
| customersupport@deltadentalcoversme.com | |
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Delta Dental |
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| claims, explanation of benefits | 800-223-3104 |
| Medicare Advantage member customer service | |
| Monday - Friday 8 a.m. to 6 p.m. | Automated system is available 24/7 |
| 855-253-4721 (TTY users call 711) | |
| Group sales inquiries | Group agent licensing inquiries | |
| 800-587-9514 option 4 | 800-587-9514 option 6 | |