Contact Us

 

Delta Dental of North Carolina wants to ensure you receive the best possible customer service. If you have any questions or comments, please feel free to contact us by phone or mail.

   

MySmileCoverage.com

I purchased my individual or family dental policy on mysmilecoverage.com and have questions - who do I call?

 
Monday - Friday 8 a.m. to 6 p.m. Automated system is available 24/7
  800-971-4108
General Customer Service  
Monday through Friday 8:30 a.m. to 8 p.m.  Automated system is available 24/7
  800-662-8856 (TTY users call 711)
Member portal and individual and group member support  
 
800-971-4108

Claims mailing address

 

Delta Dental
PO Box 9085
Farmington Hills, MI 48333-9085
Toolkit support and fraud hotline 866-356-0301
dental office toolkit, benefit manager toolkit, and producer toolkit  
Anti-fraud hotline 800-524-0147

Claims mailing address for written inquiries

 

Delta Dental
PO Box 9089
Farmington Hills, MI 48333-9089
   

HealthCare.gov

I purchased my individual or family dental policy on healthcare.gov and have questions - who do I call?

 
purchase, billing, eligibility, termination 888-899-3734
  customersupport@deltadentalcoversme.com 
 

Delta Dental
PO Box 103
Stevens Point, WI 54481-0103

claims, explanation of benefits 800-223-3104
   
Medicare Advantage member customer service  
Monday - Friday 8 a.m. to 6 p.m. Automated system is available 24/7
  855-253-4721 (TTY users call 711)
   
Group sales inquiries | Group agent licensing inquiries  
800-587-9514 option 4 | 800-587-9514 option 6