Delta Dental Claims Submission

Why go digital?

Save money. Preparing and mailing paper claims is far more costly than transmitting them electronically. Even if you aren't currently set up for electronic claims submission, mail costs savings alone should nearly pay for a computer system in just one year.

Efficient. Electronic claims submission is faster—you and your staff will have more time to devote to your patients and for other responsibilities. Including a payer ID on electronic claims allows them to be routed correctly and quickly.

Accurate. Electronic claims ensure greater accuracy, because of built-in checks on claims submission. This means fewer information requests or other holdups in the processing of your claims. And, in the end, faster claims processing means faster payment to you.

Because most dental offices are already computerized, it's just a matter of a software program and a clearinghouse. If you are interested in electronic claims submission, we encourage you to take a look at our list of clearinghouses.

The correct address for all Delta Dental of North Carolina claims, paper and electronic:
Delta Dental
PO Box 9085
Farmington Hills, MI 48333-9085

When a different address is used, your clearinghouse may not recognize it as a valid address for us and may not transmit your claims to us electronically. The clearinghouse may print these claims on paper and send them to us for processing. 

You may call our customer service team at 800-524-0149 for member eligibility, benefits information and claims inquiries. Or DASI 24/7 at 800-432-7283 to check the status of claims, including those submitted electronically.