Dental Office Resources

This page provides useful information and resources for your dental office

from Delta Dental of North Carolina.

 

Make use of NEW national EFT & ERA solutions to make managing claims and patient data more efficient.

Click here for helpful tools and to get started.

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2025 Dentist Handbook

Our processing policies and a complete list of current CDT codes.

Learn More

2026 Dentist Handbook

Our processing policies and a complete list of current CDT codes.

Learn More

Update Practice Information

Let us know if you have made changes to your practice.

Make an Update

PACT

PACT is our new resource for your credentialing and recredentialing needs.

Learn More

Medicare Advantage Non-Covered Services Form

Download a form for non-covered services.

Download

Newsletters

Stay in-the-know with important news and updates in our seasonal News You Can Use newsletters here.

View Newsletters

Provider Relations Team Contacts

Our dedicated Provider Relations team can be reached via e-mail at providersnc@deltadentalnc.com.

Dentist Spotlights

View our past spotlights of Delta Dental network dentists!

View Spotlights

Introducing DentaQual® Ratings

Learn more about the new DentaQual® ratings that are available on the Find a Dentist tool.

Learn More

Claim Adjustment Request Form

Download this form to request a claim adjustment.

Download

Peer-to-peer discussion 

If you are interested in speaking with a licensed dentist about a claim with a negative determination that was made due to issues of medical necessity and/or appropriateness of

care (a "peer-to-peer" call) please click the link below to learn more and submit a request.